Frequently Asked Questions About Auto Transportation

1. How do I prepare my vehicle for pickup?

• Remove all personal items from your car, including the trunk. Personal belongings are not insured during transport and may cause delays.

• Keep the fuel tank at about a quarter full to reduce weight and avoid hazards.

• Check tire pressure and ensure your vehicle is in good working condition; report any existing damage to the driver during pickup.

• Remove or secure loose parts, and fold in or remove antennas to prevent damage.

• Disable any alarms to avoid disruptions during transport.

2. How much does it cost to ship a vehicle?

Cost depends on factors like distance, vehicle size, transport type (open vs. enclosed), pickup and delivery locations, and season. Request a free, no-obligation quote to get accurate pricing.

3. What is the difference between open and enclosed auto transport?

Open transport is the most common and affordable method where your car is shipped on an open carrier exposed to weather. Enclosed transport provides extra protection by shipping your vehicle inside a covered trailer, ideal for luxury, classic, or specialty cars.

4. How long does car shipping take?

Typical transit times range from a few days for local moves to 7-10 days for cross-country shipments. Weather, traffic, and route can affect delivery time. Expedited shipping options may be available.

5. Is my car insured during transport?

Yes, reputable carriers carry insurance to cover damage during transport. We recommend reviewing the insurance policy and considering additional coverage for added peace of mind.

6. Will my vehicle be picked up and delivered to my door?

Most shipments use door-to-door service, but the exact location depends on truck accessibility and local regulations. Sometimes, pickup or delivery may happen at a nearby safe location or terminal.

7. Can I ship a non-running or classic car?

Yes, but non-running vehicles require special equipment such as winches. Classic and exotic cars are best shipped enclosed for extra protection.

8. When should I book my auto transport?

For best rates and availability, book 1-2 weeks in advance. For urgent moves, contact us immediately — we offer expedited options.

9. How can I track my vehicle during transport?

We provide updates via direct contact with your driver or through our customer support team. Some shipments include GPS tracking depending on the carrier.

10. What payment methods do you accept?

We accept credit/debit cards, bank transfers, and cash on delivery (COD) for many shipments. A deposit may be required upfront, with the remainder paid upon delivery.

11. Do I need to be present at pickup and delivery?

Yes, either you or an authorized person must be present to sign the bill of lading and inspect the vehicle at both pickup and delivery.

12. Can I pack personal belongings inside my vehicle?

No, personal items are generally prohibited inside the vehicle during transport due to safety, weight limits, and insurance restrictions. Some items may be permitted inside vehicle for transport (subject to additional fees).